Good communication skills are recognised by the medical and other healthcare professions as central elements in demonstrating appropriate attitudes and professional development. The benefits of effective communication include good working relationships, increased patient satisfaction and improved health for patients. The report updates the document produced in January 2003.
This discussion paper aims to raise awareness about access to programmes which offer opportunities to learn about leadership in the medical profession and the development of management skills for doctors. It also includes a pdf of the paper, how to obtain further copies and details of the editorial board.