The new General Medical Services (nGMS) contract and careers: a view from the Educationalists


December 2004 Introduction
This position paper compiled by the General Practitioners Committee's (GPC’s) Education and Professional Development subcommittee is intended as a resource for GPs and practices and covers the career structure aspects under the new General Medical Services (GMS) contract.

This paper is by no means exhaustive, but it does cover many of the aspects mentioned in the new GMS contract, together with information on how GPs can embark on and make the most of the opportunities available. Where possible we have also pointed to examples of good practice which we hope GPs will find useful to bring positive changes in their own localities.

The document, “Investing in General Practice” states that under the new GMS contract, the different stages of a GP’s career will be valued individually and that GPs will be able to adapt their career to suit their aspirations. But where are we now? The lack of career structure means there is no concept of progress towards promotion. Salaried and independent contractor status will always be available with greater flexibility in shifting between the two. The new contract will reflect a three-module approach to the GP career based on skills, knowledge and experience. It will also encourage recruitment and retention through national schemes such as golden hello schemes, sabbaticals, flexible career schemes and returners’ schemes. In addition, under the new contract there is no compulsory retirement age.

GPs have suffered from a lack of a recognised career pathway and the new contract promises to provide opportunities to help GPs focus on their interests and strengths and gives ideas on how to pursue them.

“The new contract will enable GPs to develop a portfolio approach to career development and provide options that are equally available to all GPs. The contract will underpin a modular approach to planning GP careers”.

How will it achieve this?

1. How might we categorise the different career strands presently available?
1.1 The Development of Generalist Skills
The role and status of a GP as a generalist must always be appreciated and will continue to be developed and valued under the new contract.

GPs choose to train as clinical generalists and therefore provide holistic care to individual patients, protect patients against unnecessary interventions and ensure safe and effective planned care within an economically effective framework. It is essential that the key attributes of general practice, summarised below must be sustained within nGMS:

- personal care focused on the individual
- the skills, knowledge and experience of the clinical generalist
- clinical problem-solving, including physical, psychological and social factors
- toleration of uncertainty
- continuity of care, as embodied in the patient list and the lifelong clinical record
- co-ordination and cost-effectiveness of care, particularly through the gatekeeper role
- advocacy
- confidentiality
- trustworthiness
- accessibility.

1.2 Special Interests Development
This aspect of a GP’s career recognises the needs of all GPs who wish to develop their careers and broaden their clinical experiences. They may also wish to work in different settings so as to tackle the wide range of clinical problems they will face in their careers as GPs.

Currently, special interest work is done as an add-on but we would like to see it become more integral to the contractual options available to GPs. Types of work could include both clinical and non-clinical commitments (e.g. more specialised minor surgery, and chronic disease management, community gynaecology, advanced epilepsy management, management roles in Primary Care Organisations (PCOs), education, academic general practice, research and occupational health).

Discussions are on-going between the Royal College of General Practitioners (RCGP) and the departments of health on agreeing an accreditation process for such practitioners. At the time of writing, a national accreditation framework is being suggested within which GPs with a special interest could be accredited to ensure consistency of approach.

In addition, postgraduate diploma courses are being developed which have been submitted to the RCGP for accreditation in training as a GP with a special interest. One example is Bradford City Teaching Primary Care Trust (PCT) which has had a cardiology course accredited and is at present applying for accreditation for a postgraduate diploma in gynaecology.

Of paramount importance will be that GPs with a special interest are regarded as generalists first and foremost, and that their extended role should be seen as being “the best a GP can be” in the subject of their special interest. They should not be regarded as “specialists” needing “permission” to practise their skills.

A distinction needs to be made between GPs with a special interest and GPs performing specific tasks such as cystoscopy/gastroscopy which have typically been done in hospitals by specialists. These roles are much easier to define and lend themselves more easily to an accreditation process.

Developing specialist interest is a rapidly evolving concept and new developments will occur. The emphasis should be on optimising and personalising patient care.

Examples of GPs with specialist interests (GPwSI) schemes and further information
In Barnsley there are two schemes currently involving GPs with a special interest covering dermatology and musculo-skeletal services. Each scheme comprises three GPs with a special interest. Although these schemes are in their early days of development, further information can be obtained from Barnsley Local Medical Committee (LMC) or PCT.

In Cambridgeshire, the PCT has worked together with the LMC on accreditation, and a subgroup of the LMC vets applications to set up particular services. All local GPs with a special interest are paid a sessional fee of £200 plus nursing and administrative costs if using their own staff. This includes payment for holidays and training. The money covers locum costs plus rewards extra responsibility and expertise. For further information, contact either Cambridgeshire PCT or the LMC direct.

Further information on how to set up a GP with a special interest service can also be found on the Modernisation Agency’s website (National Primary and Care Trust Development Programme).

The Committee of General Practice Education Directors (COGPED) recognises the importance of such schemes and has issued a position paper (GPs with a special interest - what role for GP deaneries? Final draft COGPED position paper for approval, June 2004) which details how such initiatives will not only help to boost recruitment and retention in the profession but will also deliver improved services in primary care. The paper also highlights the role of deaneries in promoting such opportunities to doctors in training and how deaneries should work together with PCTs in coordinating training with service commissioning.

Payments for special interest work should cover backfill time in the practice and therefore we recommend that higher payments should always be negotiated where possible. This would allow the absent GP’s work to be undertaken and also reward the GP for his/her extra expertise. Time for continuing professional development should also be included in any contract. There should not be differing pay rates for the same job and/or more stringent requirements for the same rate. There should also be professional input (e.g. the LMC) into discussions on the qualifications needed to practise as a GP with a special interest.

The Royal College of General Practitioners Scotland are developing a section of their website, which is dedicated to continuing professional development of GPs and may contain information on special interest services in the near future - go there now.

GPs should be aware of the variable quality of training and contractual arrangements. We would therefore recommend that GPs take appropriate advice on their contractual arrangements either via their LMC or as BMA members from askBMA on 0870 60 60 828 or email askbma@bma.org.uk

1.3 Clinical leadership
This phase in a GP’s career will recognise a reduced clinical commitment for a GP while he/she undertakes roles in education, mentorship, clinical leadership in PCOs and health authorities (strategic health authorities in England and health boards in Wales, Scotland and Northern Ireland), clinical governance, appraisal and membership of national bodies and Boards. The various roles within the NHS will be supported by flexible approaches in all four countries to temporary retirement and pre-retirement work such as career breaks, sabbaticals, returners’ schemes, flexible career schemes and a reduced clinical commitment in return for PCO or professional work. However, doctors will still need the agreement of their practice colleagues in order to reduce the extent of their clinical commitment.

Part-timers may also wish to increase their non-clinical commitment in addition to their part-time clinical commitments. Ways to fund part-timers to develop non-clinical leadership roles will therefore need to be considered, as they may not be able to negotiate an increased share of income from their practice but will need direct funding with superannuation.

Little if any of the funding for this is part of the new contract. Money for education comes from the Medical and Dental Education Levy (MADEL) or the training grant. Clinical leadership will be paid for through PCO or health authority budgets. Clinical governance and appraisers’ fees will also come from PCOs and membership of national bodies and LMCs will be remunerated by these organisations.

However, the new contract brings the benefit that all money earned from NHS bodies will be superannuable. The new contract will also give practices greater flexibility, e.g. a practice does not “lose” a proportion of the Basic Practice Allowance (BPA) if a partner reduces to half time to enter an area of clinical leadership.

2. What structures exist to support doctors in their development?
2.1 Protected Time
Career opportunities for GPs can provide for a satisfying and fulfilling working life. However they are not uniformly available throughout the UK and the funding for them in terms of rewards and practice cover arrangements, is variable and rarely protected.

An element for protected development time has been built into the global sum and practices should not lose money when a partner reduces his or her clinical commitment. However it is recognised that the total money available in the global sum is not sufficient and so Minimum Practice Income Guarantee (MPIG) practices especially do not have this element.

In order not to lose out financially when a colleague is absent from work, doctors may have to consider using other healthcare professionals. The emphasis here is on skill mix and a practice now has the flexibility to replace some of the work of a reduced-commitment doctor with other staff.

Activities covered by protected time could include continuing professional development, appraisal preparation, revalidation, clinical governance, audit and practice management and development.

Practices will establish their own ways in which to support professional development. However PCOs will have an important role to play in supporting protected time through sponsoring protected development time events; and in considering what support is needed for isolated GPs. The costs of such PCO-sponsored or PCO-approved training, including travel and subsistence for GPs should be met by the PCO.

2.2 Prolonged Study Leave
GPs will also still be able to take prolonged study leave and may be entitled to two payments – an educational allowance to be forwarded to the GP taking prolonged study leave and the cost of or a contribution towards the cost of locum cover. Further details can be found in the GMS Statement of Financial Entitlements (SFE) for 2004/05, March 2004.

2.3 Sabbaticals
It is envisaged that in the future PCOs will provide on-going support and development through sabbatical schemes. In England, the amount of £8.5m was notionally included within the national PCT-administered funding stream. (Delivering investment in general practice, implementing the new GMS contract, Department of Health, December 2003). PCOs will determine the best way to use this money to develop local support arrangements and GPs should approach their Directors of Postgraduate General Practice Education to discuss any plans. However it seems likely that the earliest sabbaticals may not take place until 2006 when discussions on funding have been finalised.

In Scotland the Prolonged Study Leave arrangements which are contained in the SFE and funded through the PCO administered line is the only current sabbatical scheme.

2.4 Appraisal
PCOs must properly support the appraisal process. Contributions should be made towards locum cover when the GP is preparing for appraisal, when the GP is undertaking appraisal, and when the GP undertakes any remedial training. PCOs should also provide full funding for remedial training courses, and for appraiser training. Appraisers should not be financially out-of-pocket, and ideally should be paid a salary for undertaking such work as well as time for backfill. However, there is currently no centralized funding for sessional (non-principal) GPs in Scotland. GPs are encouraged to contact their LMCs to find out more about appropriate appraisal payments both as an appraiser or as an appraisee in their region.

2.5 Appraisal and links to Revalidation
Every doctor undergoing appraisal needs to prepare an appraisal folder demonstrating information, evidence and data to inform the process, which can be updated as necessary. The process is not about acquiring new evidence or information, but pulling together what exists already. The doctor and appraiser will agree a written overview of the appraisal, which should include a summary of achievement in the previous year, objectives for the next year, key elements of a personal development plan, actions expected of the organisation, a standard summary of the appraisal and a joint declaration that the appraisal has been carried out properly. For NHS doctors, appraisal will be one method for gathering revalidation evidence. 2.6 Other initiatives
Educational Strategy Group
LMCs might wish to consider setting up a local Educational Strategy Group in conjunction with their PCT. We are aware of such a group in Barnsley which is chaired by the PCT lead in primary care and involves the human resources/training lead from the PCT, two educationalists, one LMC educationalist, one other LMC representative and one other GP. It meets every two months and has a commitment to support GPs in education. It works as a locally enhanced service and provides a forum for co-ordinating the work of those involved in supporting and promoting professional development. It also scrutinizes continuing education of GPs and applications from general practice employed staff for educational funding, and hence releases money as needed for individual GPs in the area. For further information contact Barnsley LMC or PCT.

The Educational Strategy Group also administers a scheme called Barnsley Educational Support Time (BEST). This groups approves payment for GPs if they can prove to the strategy group they are being educated. Further details can be obtained from Barnsley LMC or PCT.

Salaried Portfolio GPs
Portfolio schemes are widespread. In one such scheme in Barnsley, the LMC is currently in discussion with their PCT about a recruitment and retention initiative which would allow for five salaried GPs to be employed by the PCT in the five localities that Barnsley covers. Although still under discussion, the PCT is considering funding the posts up to £80,000. The salaried GP would be permitted to work in any speciality he/she preferred for example, public health, but would be obliged to undertake some of the sessions where the PCT was currently having recruitment problems, or to work as a locum or as backfill. The exact arrangements would be discussed and agreed by the individual GP and the PCT. In this way the needs of the individual GP, the employer (the PCT) and the community would be met. Further information on this new scheme can be obtained from Barnsley LMC.

Sharing Information
If any LMCs would like to share information on schemes within their area, please send the details to the GPC office where these can be disseminated to other LMCs via the contacts database.

3. Examples of existing national support schemes
3.1 Golden Hello Scheme
A lump sum “golden hello” payment is made to GP performers in their first eligible post (GMS statement of financial entitlements for 2004/05, Department of Health, March 2004) returning after a break provided that they meet the criteria. The NHS Confederation and the Department of Health in England are discussing changes to the golden hello scheme with the GPC, which will end the universal application of the scheme in England from 1 April 2005. Payments under the present scheme will cease from that date. The intention is to move to a more targeted scheme which will focus resources on areas with the greatest need to recruit more GPs. Discussions on the detailed changes are continuing and an announcement on the details of the new scheme is expected later this year.

In Wales, the Assembly are working on how to use “golden hello” monies more effectively as part of a recruitment and retention package.

In Scotland there are no plans for “golden hello” payments to end. Further information can be found on the Scottish Executive Health Department website

3.2 Delayed Retirement Scheme
Under the new GMS contract, the delayed retirement scheme, (‘golden handcuffs’), no longer exists. Instead money that was previously available for this scheme has been diverted into the enhanced seniority payments for GP contractors.

3.3 GP Returners’ Scheme

This scheme benefits GPs returning to the NHS and includes salaried refresher training which is tailored to individual needs, receipt of up to £12,000 “golden hello” payments on taking up a first eligible post and flexible working options as well as advice and support on childcare. However those who become retainees or locums after completion of the returners’ scheme are not entitled to a “golden hello” payment.

More details can be found in the GPC’s guidance note available on its website (GP Returners' Scheme and Flexible Career Scheme, General Practitioners Committee, Briefing Paper (England), Revised March 2003). The GPC will also be working on a model contract for GP returners, which once finalised will be uploaded to the website. In the meantime, GP returners are advised to use the flexible career scheme model contract which is covered in the next section.

3.4 Flexible Career Scheme
As part of the Improving Working Lives initiative the Department of Health in conjunction with the GPC, developed the Flexible Career Scheme (FCS) (GP Returners' Scheme and Flexible Career Scheme, General Practitioners Committee, Briefing Paper (England), Revised March 2003). It provides doctors with an opportunity to work flexibly within mainstream general practice while being supported in maintaining their careers. This scheme has a number of benefits for a wide range of doctors including:

- doctors who want to work less than 50% of full time
- doctors who want to take time out or cannot work full time, but wish to keep in touch with the profession
- doctors retired or semi-retired from the NHS, or those nearing retirement, who wish to continue working but at a different pace
- doctors currently not working who wish to return to practice and need a period of supervised work.

GPs need to apply to their Director of Postgraduate GP Education and can work a minimum of 2 sessions and no more than 5 sessions per week up to 260 sessions per year. It is a 3-year scheme and includes a minimum of one session per week pro rata of protected time for Continuing Professional Development (CPD). Further details on CPD can be found in the Focus on…Salaried GPs guidance (June 2004).

Benefits for the practice include another contented member of the team, a percentage reimbursement of employment costs and eight of the educational sessions reimbursed in full.

Information on a model contract (Model Contract of Employment for a Flexible Career Scheme GP, General Practitioners Committee, October 2003, Paragraph 65 modified February 2004) for a flexible career scheme GP can be found on the sessional GPs guidance page in the GPC website.

The Flexible Career Scheme is not available in Wales.

Despite Scottish GPC having attempted to negotiate for a Flexible Career Scheme, the Scottish Executive Health Department were not minded to implement such a scheme. Therefore, the above section does not apply to GPs in Scotland.

3.5 Doctors’ Retainer Scheme
This scheme is designed to help doctors who are not working in general practice to keep in touch with general practice and a GP can remain on this scheme for up to 5 years, subject to annual re-approval and in exceptional circumstances, up to 10 years.

The GP retainer scheme is intended to ensure that doctors who wish eventually to return to general practice as a partner or substantive salaried and freelance locum GP (previously principal or non-principal) are able to keep up-to-date and further develop their skills. In short, it provides GPs, who because of their personal circumstances can only work limited sessions, with employment and training. Doctors on the retainer scheme can work between 1 and 4 retainer sessions a week (although this can increase to 6 sessions a week provided that the maximum average is 4 sessions a week). Within this time, a retainee must undertake at least 28 hours of education time per year but may have more as per the new minimum terms and conditions for salaried GPs. The practice is remunerated for each session to cover sickness, maternity and annual leave and education.

The GPC is currently revising its model contract for GP retainers, and once finalised this will be uploaded to the GPC website.

3.6 Higher Professional Education
Money for higher professional education is available to all new and returner GPs in their first two years. It is paid educational time and is costed via a “learning account”. GPs should apply to their Deaneries for this funding.

4. GP Teachers
There are four main groups of GPs involved in education.

4.1 GP Educators
These include GP Tutors, Advisers and Associate Deans. These doctors usually have contracts with the deaneries or the PCOs. Their brief has been to provide education in specific areas monitored by the deanery or the PCO. In the past, remuneration for this activity was very unsatisfactory and was frozen at the level of the second point on the consultant scale. In 2003 after tri-partite negotiations between the GPC, Committee of General Practice Education Directors (COGPED) and the Department of Health, there was an uplift in remuneration for these groups. The payscales range from the preparatory year (GP00) to a more senior educator at deputy director level (GP07). The scales are intended to reflect responsibility, experience and performance and to provide a ladder of progress for educators. Details of these payscales and the accompanying competency framework can be found on the GPC website.

4.2 GP Trainers
Payment for GP Trainers is separate from the new GP Contract and comes via the Medical and Dental Education Levy (MADEL). During the last year the GPC has been very active in attempting to increase the annual GP trainers’ remuneration which is currently £6,804. It is clear that this remuneration does not match the current workload implications of training registrars with its four components of summative assessment, and the new responsibilities for out-of-hours supervision and formal appraisal. As the government tries ever harder to solve the problems of a lack of GPs in the NHS, training practices are being asked to become involved in induction training for refugee and EU doctors. Trainers also look after remedial registrars, Pre-registration House Officers (PRHOs) in general practice and ‘senior registrars’ (extended training). Training practices are inevitably the first practices to be asked to undertake these activities and this puts further stress on the GP trainer and the GP training practice. Further details on the negotiations of GP trainers’ remuneration can be found in the Trainers Update available on the GPC website.

4.3 GP Undergraduate Tutors
The GMC document in 1993 "Tomorrow's Doctors" looked very critically at the teaching of medical students in hospitals. Hospital teaching was becoming narrower in terms of specialisation, hence the quality of exposure to a wide range of clinical material was found to be unsatisfactory. The response to this was an expansion of undergraduate teaching by GP teachers in Primary Care. Remuneration was provided by means of the Service Increment For Teaching (SIFT). Universities and Teaching Hospitals, in conjunction with GPs, developed innovative methods of undergraduate teaching and clinical exposure in Primary Care. As the universities continue to expand, there will be increasing opportunities for GPs to become involved in undergraduate teaching. Indeed, many GPs who wish eventually to become trainers use this as a first step to gain appropriate experience.

4.4 Additional Areas
As the delivery of clinical care evolves, further areas appear where GPs may become involved in teaching. Systems of appraisal have now been set up throughout the country. Although appraisal is not strictly a teaching activity, it was originally meant to be a formative activity and appraisers will need to have been trained for this particular role. A significant aspect of their duties will include the dispensing of educational advice.

Now that responsibility for signing off the Personal Development Plans (PDPs) of appraisees will rest with appraisers, their educational role becomes more significant. Another area of interest is the change in the Pre-registration House Officer (PRHO) year which has been replaced with the introduction of Foundation Programmes (as part of the Modernising Medical Careers initiative – see below) commencing in 2005. General practice will now be more commonly included in the foundation programme – in Scotland 20% of trainees in the second foundation year will spend four months in general practice. Similar plans exist for England and Wales and Northern Ireland.

The GMC is responsible for the structure of the PRHO year and in the past the regulations stipulated that each PRHO had to spend a minimum of 3 months in a surgical unit and a minimum of 3 months in a medical unit. More recently, attachment of PRHOs to Primary Care practices has been allowed and at present, a PRHO can spend a maximum of 4 months during the year in an accredited practice.

In 2002, the departments of health simultaneously published "Unfinished Business" and in 2003, after widespread consultation, the four UK Health Ministers in 2003 released the document "Modernising Medical Careers".

This proposed that medical students at the end of their training as students will enter a 2-year basic foundation programme to be followed by 3 years training in their chosen specialty. At the time of writing, it is not yet clear how the 2-year foundation programme will be structured although it was understood that exposure to general practice would take place in some form for all.

Recent developments suggest that GP exposure in the second year (F2) is not guaranteed in all parts of the UK. This is highly regrettable and is in part due to an absence of leadership and supervision from the Postgraduate Medical Education and Training Board (PMETB) at the present time. Currently, the GMC is consulting on how to amend and develop the previous PRHO year so as to fit into this foundation programme. There is also a UK-wide Modernising Medical Careers group which will oversee this work. What is clear though is that there will be a significant increase in the need for teachers in general practice to be responsible for PRHOs in the general practice component of the foundation programme in addition to all the current training needs.

5. GP Registrars
Whilst undertaking their training, GP registrars should begin to think about their short and long term plans once they have qualified as a GP. Careful consideration should be given to personal priorities and whether any future job has the potential to provide good patient care, a good working environment and a proper work life balance. As with choosing any new job, other factors to take into account are avoiding burnout, assessing the possibilities of academic success, and on a personal level ensuring that their income is sufficient to cover all outgoings.

We would recommend that GP registrars speak to their trainer or local deanery about career options, as well as consult fellow colleagues in practice. There is also a new GP career guide (General Practice, A Career not just a job, British Medical Association, July 2004) which gives a flavour of the various options available in general practice and is available from the BMA’s Publications Unit.

6. Salaried GPs
An increasing number of GPs opt to work under a salaried contract. The global sum under the new GMS contract gives practices new flexibility to appoint salaried staff. PCOs, with the new opportunity of direct provision, can now offer a salaried option. Further details on terms and conditions can be found on the sessional GP web pages of the GPC website and in particular, in a guidance note (Focus on ... Salaried GPs, General Practitioners Committee, June 2004) produced by the GPC, on salaried GPs - go there now. This guidance focuses on GPs employed by GMS practices and by PCOs.

In the future there will be an opportunity to work as a salaried GP for an Alternative Provider of Medical Services (APMS). The term "salaried GP" describes any GP who is employed by a practice, a PCO or an Alternative Provider of Medical Services (APMS). It includes assistants, associates, GP retainees, Flexible Career Scheme GPs, Returner Scheme GPs.

Funding for practice-employed salaried GPs will generally come through the practice's global sum payments. The exception to this is the salary of a Flexible Career Scheme, Returner Scheme or Retainee GP for which a practice receives varying degrees of reimbursement via their PCO. Funding for a PCO-employed GP comes directly from PCO-administered funds. GPs who are salaried by a PMS practice can use the guidance on terms and conditions as a model. GMS GPs will have to pay employer’s superannuation contributions and there are other factors that small practices should consider when employing salaried doctors and they would be best seeking professional legal and accountancy advice.

Practices should ensure that they offer the model contracts of employment as suggested by the BMA to their prospective salaried GPs so that they are employed on terms at least as good as those in the models. With the introduction of enhanced services under the new contract, more practices will run specialised clinics and some salaried GPs may find employment in these clinics.

A list of points to consider when weighing up terms and conditions of employment include continuing professional development, study leave, flexibility, golden hellos, maternity leave, paternity leave, annual leave, parental leave, pay, seniority, pensions, sickness benefits, appraisal and problems of isolation. One of the most important things to bear in mind is how to achieve a proper work life balance. PCOs should be looking to encourage a wider selection of salaried posts for new GPs. As opposed to peripatetic locum work these may offer a greater opportunity for continuity of care.

7. Finally - The Model Practice under new GMS?
The following is an interpretation of the effect the new contract could have on practices or more accurately how an ambitious practice could use the new opportunities to develop a progressive primary care business that encourages and promotes professional development. This is a contract for practices, not for individual GPs, and only a practice-based approach is likely to succeed, and to attract the right calibre of clinicians and other staff. One of the cornerstones in this strategy is Education and Training, not only because it is the correct professional approach, but also because it makes sound business sense. The new contract brings a complete change to the world in which practices exist, and those that react quickly and with enterprise are likely to be the ones who survive and prosper.

Stage One - Initial Planning
A basic (Strengths, Weaknesses, Opportunities & Threats) SWOT analysis, or similar approach, performed by partners or preferably by all senior staff allows a fresh look at the practice in its new environment. It should also inform or reinforce the strategic aims of the organisation. An example of a simple SWOT analysis in this context:

Strengths e.g.
- The range and quality of skills within the practice
- Teamwork and loyalty to the practice
- A secure or expanding list of patients
- Practice reputation in the community
- An ability to react to, and adapt to, change
- A record of professional development

Weaknesses e.g.
- Communication, external and internal
- Insufficient knowledge of the new contract
- Inexperience with GP, and other, appraisals
- Premises: space for expansion or teaching
- Financial uncertainty
- IT expertise
- Resistance to change within the practice
- Time management

Opportunities e.g.
- Quality and outcomes framework
- Control of workload
- Enhanced services
- Uncertain contacts/relationships with PCO and other organisations
- Use of appraisal etc to develop a learning culture
- The new contract specifically promotes GP careers

Threats e.g.
- Lack of information from PCO on local opportunities
- National/local staff shortages
- Competition for staff from other providers including Practices
- Financial problems at PCO level
- Lack of educational support
- Inability to control workload

Stage Two – Strategic Aims
The above illustrates the issues that will commonly affect a practice in today’s circumstances. The analysis should lead to a small number of strategic aims, agreed by all. For example:

Provide the highest possible quality of care to patients
Value and encourage all staff, including doctors
Build practice development on the personal development plans of partners

Stage Three - Planning for Success
The example given above illustrates how a practice might combine the new contract with a learning culture in order to develop the potential of all staff, provide high quality primary care, and attract new recruits in an uncertain market. Such an approach would be greatly assisted by a similar approach from the responsible PCO, and positive help from the Deanery.

Linked to this ideology would be a willingness to introduce flexible working patterns, enabling GPs and others to pursue a variety of roles both within the practice and beyond, and a determination to access support from all available sources.

The new GMS Contract provides a variety of opportunities to develop doctors’ potential, and the view from the educationalists is that we have the power to harness and develop these successfully, in order to deliver a higher standard of care to all our patients.

© British Medical Association 2008

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